Billing Terms and Conditions

Last updated: February 25, 2026

These Billing Terms & Conditions govern all payments made to Jguss for products purchased through our website.

By placing an order, you agree to be bound by these terms.

This policy forms an integral part of our Terms of Service.

1. Accepted Payment Methods

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

All available payment options are displayed at checkout.

We reserve the right to modify, add, or remove payment methods at any time without prior notice.

2. Currency

All transactions are processed in Great British Pounds (GBP).

Prices displayed on our website are shown in GBP.

We are not responsible for:

  • Currency conversion fees
  • Exchange rate fluctuations
  • Additional charges applied by your bank or payment provider

3. Pricing & VAT

All prices include applicable UK Value Added Tax (VAT), unless stated otherwise.

The total amount displayed at checkout represents the final price payable.

We reserve the right to update pricing at any time prior to order confirmation.

In the event of:

  • Pricing errors
  • Technical malfunctions
  • Incorrect promotional application

We reserve the right to cancel the affected order and issue a full refund.

4. Payment Timing & Authorisation

Full payment is required at the time of purchase.

By submitting payment details, you confirm that:

  • You are authorised to use the selected payment method
  • The billing information provided is accurate and complete
  • Your payment provider will honour the transaction

Orders will not be processed or dispatched until payment has been successfully authorised.

If payment is declined, fails, or cannot be verified, the order will not be confirmed.

5. Secure Payment Processing

All transactions are processed through secure, encrypted payment gateways using SSL technology and industry-standard security protocols.

Jguss does not store full credit or debit card details on its servers.

Payment providers may perform independent verification checks before authorising transactions.

6. Fraud Prevention & Transaction Verification

To protect customers and maintain platform security, we may:

  • Conduct automated fraud screening
  • Perform transaction risk analysis
  • Request additional identity verification
  • Temporarily place orders on hold
  • Cancel transactions suspected of fraud or abuse

We reserve the right to refuse or cancel any order where suspicious, unauthorised, or high-risk activity is detected.

Where an order is cancelled for security reasons, a full refund will be issued.

7. Order Confirmation & Contract Formation

A legally binding contract is formed only when:

  • Payment has been successfully processed, and
  • An order confirmation email has been issued

Receipt of payment alone does not constitute acceptance of the order.

We reserve the right to refuse or cancel any order prior to confirmation, in accordance with our Terms of Service.

8. Refund Processing

Refunds are governed by our Return & Refund Policy.

Where a refund is approved:

  • Funds are returned to the original payment method
  • Refunds are processed within 7 business days of approval

Financial institutions may require additional processing time.

We are not responsible for delays caused by banks or payment providers.

Refunds will not be issued to alternative payment methods unless required by law.

9. Chargebacks & Payment Disputes

We encourage customers to contact us directly before initiating a chargeback.

In the event of a dispute, we reserve the right to contest claims using:

  • Delivery confirmation records
  • Order verification data
  • Fraud screening logs
  • Customer communication history

Unjustified or abusive chargebacks may result in:

  • Account suspension or restriction
  • Refusal of future transactions
  • Recovery action where legally permitted

Fraudulent chargebacks may be reported to the appropriate authorities.

10. Failed, Reversed, or Recalled Payments

If a payment is:

  • Reversed
  • Recalled
  • Charged back
  • Deemed unauthorised after dispatch

We reserve the right to:

  • Recover outstanding balances
  • Suspend associated accounts
  • Restrict future transactions
  • Pursue recovery through lawful means

11. Promotional Pricing & Discount Codes

Promotional codes:

  • Must be applied at checkout
  • Cannot be applied retrospectively
  • May be subject to additional terms
  • May be withdrawn or modified at any time

We reserve the right to cancel orders where promotional abuse or misuse is identified.

12. Billing Address Verification

For security purposes, billing details may be verified.

Where applicable, the billing address must match the address registered with the payment provider.

Orders may be cancelled if verification fails.

13. Errors & Technical Issues

In the event of:

  • System errors
  • Incorrect pricing
  • Payment gateway issues
  • Duplicate transactions

We reserve the right to cancel affected orders and issue refunds where appropriate.

Duplicate payments will be refunded once verified.

14. Governing Law

These Billing Terms & Conditions are governed by the laws of England and Wales.

Nothing in this policy limits your rights under:

  • The Consumer Rights Act 2015
  • The Consumer Contracts Regulations 2013

Where any provision conflicts with applicable law, statutory rights prevail.

Store Information

Operating Name: Jguss
Email: support@jguss.com
Address: 1 Danes Way, Daventry International Rail Freight Terminal, NN6 7FT
Phone: +44 7520676681
Customer Service Hours: Monday–Friday | 09:00–17:00 (GMT – London)
Response Time: 12–24 business hours